Terms and Conditions

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Last updated: November 13, 2026

Welcome to the Rhode Sense website. By accessing or using this website, you agree to these Terms & Conditions. If you do not agree, please do not use the site.

Rhode Sense ("Rhode Sense," "we," "us") is a third party logistics company and freight brokerage headquartered in Rochester, New York. We arrange the transportation of freight through independent third-party carriers and support DOD-certified transportation service providers with military and PCS relocation services. Rhode Sense does not guarantee the acts or omissions of the independent carriers and providers it engages, except as stated in a written agreement.

You may use this website only for lawful purposes. You agree not to interfere with the site's operation, attempt unauthorized access to any part of it or its systems, submit false or misleading information, or use the site to transmit malicious code.

Rates, transit times, and availability discussed on this website or by phone, email, or text are estimates unless confirmed in a written quote, rate confirmation, or service agreement. Quotes may change based on freight details, accessorial charges, fuel, capacity, and market conditions.

Transportation and logistics services are governed by the separate agreement, rate confirmation, bill of lading, or other written terms applicable to each shipment. If those terms conflict with these Terms & Conditions, the shipment-specific terms control for that shipment.

Rhode Sense's military and PCS services are provided as a subcontractor to DOD-certified transportation service providers. Those services are governed by the applicable government contracts, tariffs, regulations, and provider agreements. Information on this website is general and is not a commitment of services to any individual service member or family.

Carriers who submit the registration form represent that the information provided is accurate and that they hold all required operating authority, insurance, and licenses. Submitting a registration does not guarantee approval, onboarding, or any volume of freight. Rhode Sense may approve, decline, or remove carriers at its discretion.

By contacting us or submitting a form, you agree we may respond by phone or email, and by text message where you have opted in. Text messaging is governed by our SMS Terms & Conditions (https://rhodesense.com/sms-terms).

All content on this website, including text, graphics, logos, and design, is owned by or licensed to Rhode Sense and may not be copied, reproduced, or used without our written permission.

This website may link to third-party websites, including industry associations and publications. We do not control those sites and are not responsible for their content or practices.

This website and its content are provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the site will be uninterrupted, error-free, or free of harmful components.

To the fullest extent permitted by law, Rhode Sense will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website. Liability for transportation services is governed by the applicable shipment agreement and by law, not by this website.

You agree to indemnify and hold harmless Rhode Sense from claims, damages, and expenses (including reasonable attorneys' fees) arising from your misuse of this website or your violation of these terms.

These terms are governed by the laws of the State of New York, without regard to conflict of law principles. Any dispute relating to this website will be brought in the state or federal courts located in New York.

We may update these terms from time to time. The "Last updated" date above shows when changes were last made. Continued use of the site means you accept the updated terms.

Rhode Sense

1200C Scottsville Rd, Suite 220

Rochester, NY 14624

Phone: (585) 633-0012